Terms of Use

By using the Myfrontoffice.net web site (“Service”), or any services of My Front Office (“MFO”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THIS SITE AND SERVICE.

MFO reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://myfrontoffice.net/terms-of-use.

Violation of any of the terms below may result in the termination of your Account. You agree to use the Service at your own risk.

  1. Account Terms
  • You must be 18 years or older to Create an account and use this Service.
  • In order to list your business on, advertise on or submit articles to our site you must have a user account.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for your team members to use and update their profiles.
  • You are responsible for maintaining the security of your account and password. MFO cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for managing any vendor or staff payment transactions from your account. MFO cannot and will not be liable for any loss or damage from your failure to manage your own transactions. Any disputes to this regard are not the responsibility of MFO and are solely the responsibility of you, the user of the Service.
  • If you cancel the Service, it is your responsibility to cancel all member subscriptions. MFO will not be held liable for ongoing usage after you cancel the Service. It is your responsibility to ensure that when you cancel usage of the Service, that all your member’s payment transactions are canceled and that no future billings occur.
  • MFO payment processing system may only be used for membership subscriptions, Website Design Services, Virtual Assistance, Social Media Management Event Planning and merchandise & equipment orders. Note: Merchandise and equipment purchased through MFO are from 3rd party providers, as such additional fees may be charged. This is done to protect members, users, and website owners from credit card fraud and other potential financial damage.
  • You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have login access to your account).
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
  1. Payment, Refunds, Upgrading and Downgrading Terms
  • All Team Owner plans must enter a valid credit card and a valid credit card must always be on file in order to keep the Service active.
  • All costs and charges incurred in connection with your MFO account will be billed to the credit card designated during the registration process for the Account or subsequently designated by you to MFO. If you want to designate a different card or there is a change in credit card validity or expiration date, or if you believe someone has accessed the Site using your username and password without your authorization, you may change your credit card details by contacting info@myfrontoffice.net and requesting an update to your credit card on file.
  • Team Owner plans will continue and renew automatically, unless properly cancelled (see Section C)
  • If you initially sign up for a plan which includes a free or discounted trial period, and you do not cancel that account before the stated trial period expires, you will be billed for the full price of the plan starting on the day the trial period ends. If you cancel prior to the processing of your first invoice following the trial period, you will not be charged.
  • To be fair to all users of the Service, all sales are final and refunds will not be issued. The Service is non-transferrable and non-refundable. The Service is billed in advance on a monthly, yearly, or otherwise defined term or period of time basis and is non-refundable.
  • There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or for periods where the license holder did not use their account without cancelling the Service. In order to treat all users of the Service equally, no exceptions will be made.
  • Promotions, discounts, deals, and/or additional offers may not be applied after a sale or transaction has been completed.
  • All cost are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
  • Once available, for any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle. An upgrade to any higher priced plan will immediately bill you for the prorated difference for the current billing cycle. If a plan downgrade causes a credit to your account, this credit will be used toward your next billing(s). This credit will not be refunded.
  • Downgrading your Service may cause the loss of features or capacity of your Account. MFO does not accept any liability for such loss.
  • If a scheduled payment is missed or cannot be processed and remains past due, services may be stopped or cancelled and service cancellation notices may be sent via email to all email addresses associated with the account.

Cancellation and Termination

  • You are solely responsible for properly canceling your account. An email request to cancel your account is required to cancel your Account and stop ongoing payments. Emails must be sent to info@myfrontoffice.net.
  • In order to prevent fraud or accidental cancellations, additional security information may be required to protect you from falsified cancellations. And until such security information can be provided to verify your identity, your account and the Service will remain active.
  • All of your Content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.
  • If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  • MFO, in its sole discretion, has the right to refuse service to current or future users of the Service, or any other MFO service, for any reason at any time. Reasons for this may include but are not limited to:
    1. Using the Service for illegal purposes or using the Service to post illegal content.
  • If a credit card dispute is opened for a payment made for The Service, or if a scheduled payment for The Service is stopped, cancelled or disputed, your account may be terminated immediately, and access to The Service will be cancelled.
  • In the event of a credit card dispute, access to The Service will only be restored once one of the following occurs:
    1. The Merchant Provider of The Service has provided due notification that the credit card dispute has been resolved in full, and has provided The Service unrestricted access to the disputed funds.
    2. The full amount of the disputed credit card, plus any other costs due, plus any additional costs incurred by the Service as a result of the credit card dispute has been paid in full.  Once The Merchant Provider of The Service has provided The Service unrestricted access to the disputed funds of the initial transaction, said funds will be refunded to the Customer via the standard refund procedure of The Merchant.

  Modifications to the Service and Prices

  • MFO reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services, including but not limited to monthly subscription plan costs to the Service, are subject to change. Such notice may be provided at any time by posting the changes to Myfrontoffice.net website or the Service itself.
  • MFO shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  • Transferring of ownership and liability of your account for the Service is not possible. In order to prevent fraud or accidental ownership transfers, additional security information may be required to protect you from falsified transfers. And until such security information can be provided to verify your identity, your account and the Service will not be transferred to another party.

 Copyright and Content Ownership

  • We claim no intellectual property rights over the material you provide to the Service. Your domain name, ideas and Content uploaded (including but not limited to videos, audio recordings, file attachments, and written text) remain yours.
  • We claim no interest, vested interest, ownership, co-ownership, intellectual property rights, private benefit, or possession before, during, or after your use of the Service including but not limited to your domain name, ideas, financial gains, financial losses, investments, profits, content (including but not limited to videos, audio recordings, file attachments, and written text), business models, communications or recipients.
  • In no way does using the Service define a legal partnership with MFO including but not limited to co-ownership, ownership, partnership, or any other type of bounded legal interest including but not limited to intellectual property, financial gains, financial loses, profits, investments, content, liability, promises, damages, demands, claims, suits, or proceeding.
  • MFO does not pre-screen users of the Service, and allows anyone to use the Service, but MFO has the right (but not the obligation) in its sole discretion to refuse or remove any users from using the Service.
  • If a user or users of the Service infringe on the intellectual property rights of another user of the Service over the material that you provide to the Service including but not limited to your domain name, ideas, content (including but not limited to videos, audio recordings, file attachments, and written text), business models, communications, or recipients, you agree that MFO assumes no liability, damages, interest, fault, and provides no warranty against this, and you waive any right to pursue any claim, demand, suit or proceeding against MFO.
  • MFO is not affiliated with any users of the Service
  • MFO claims no relationship, association, or affiliation with users of the Service.
  • Any information and opinions expressed by you, the user, through the Service, are solely those of the user and are not the opinions of MFO, OUR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS OR AGENTS.
  • MFO does not pre-screen Content, but MFO has the right (but not the obligation) in its sole discretion to refuse or remove any Content that is available via the Service.
  • You shall defend MFO against any claim, demand, suit or proceeding made or brought against MFO by a third party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify MFO for any damages finally awarded against, and for reasonable attorney’s costs incurred by, MFO in connection with any such claim, demand, suit or proceeding; provided, that MFO:
    1. promptly gives You written notice of the claim, demand, suit or proceeding;
    2. gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases MFO of all liability); and
    3. Provides to you all reasonable assistance, at your expense.
    4. You represent and warrant that:
      • you own the Content posted by you on or through the Service or otherwise have the right to grant the rights and licenses set forth in these Terms of Use;
      • the posting and use of your Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights;
      • you agree to pay for all royalties, costs, and any other monies owed by reason of Content you post on or through the Service; and
    5. You have the legal right and capacity to enter into these Terms of Use in your jurisdiction.
  • You agree that MFO is not responsible for, and does not endorse, Content posted within the Service. MFO does not have any obligation to pre-screen, monitor, edit, or remove any Content. If your Content violates these Terms of Use, you may bear legal responsibility for that Content.
  • Except as otherwise described in the Service’s Privacy Policy, available at https://myfrontoffice.net/privacy-policy, as between you and MFO, any Content will be non-confidential and non-proprietary and we will not be liable for any use or disclosure of Content. You acknowledge and agree that your relationship with MFO is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any Content does not place MFO in a position that is any different from the position held by members of the general public, including with regard to your Content. None of your Content will be subject to any obligation of confidence on the part of MFO, and MFO will not be liable for any use or disclosure of any Content you provide.
  • The look and feel of the Service is copyright ©2021 My Front Office. All rights reserved. You may not duplicate, copy, or reuse any portion of the PHP, HTML/CSS, Javascript, or visual design elements of this site. Or any site owned by MFO.

 General Conditions

  • Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
  • 24/7 Technical support is provided to all account holders and may be available via email, phone or live text chat.
  • You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, MFO, or any other MFO services.
  • You may use MFO solely as permitted and intended by MFO to reflect your membership, and for no other purpose. You may not use MFO in violation of MFO’ trademark or other rights or in violation of applicable law.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by MFO.
  • We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any MFO customer, employee, contractor, member, or officer will result in immediate Account termination.
  • Threats against employees or technical support: We cannot accept such behavior and regard it as a material breach of the Terms & Conditions of The Service which can lead to the immediate termination of your account for The Service and filing of a report with the relevant authorities. We aim to work with you in a professional, courteous and productive manner.
  • You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  • You must not upload, post, host, or transmit unsolicited email, or “spam” messages.
  • MFO does not warrant that:
    1. the Service will meet your specific requirements,
    2. the Service will be uninterrupted, timely, secure, or error-free,
    3. the results that may be obtained from the use of the Service will be accurate or reliable,
    4. the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and any errors in the Service will be corrected.
  • You expressly understand and agree that MFO shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if MFO has been advised of the possibility of such damages), resulting from:
    1. the use or the inability to use the Service;
    2. the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service;
    3. unauthorized access to or alteration of your transmissions or data;
    4. statements or conduct of any third party on the service;
    5. or any other matter relating to the Service.
  • The failure of MFO to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.

The Terms of Service constitutes the entire agreement between you and MFO and govern your use of the Service, superseding any prior agreements between you and MFO (including, but not limited to, any prior versions of the Terms of Service).

You agree that these Terms of Service and Your use of the Service are governed under California law. Questions about the Terms of Service should be sent to info@myfrontoffice.net.

 Accuracy and Availability of Information

The Site contains database information and other content compiled by MFO. While we use commercially reasonable efforts to provide accurate information, MFO gives no warranty as to the accuracy of the database and other content on the Site. MFO reserves the right to withdraw or delete information or content from the Site at any time.

 Limitation of Liability; Waiver

UNDER NO CIRCUMSTANCES WILL THE MFO PARTIES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: (A) THE SERVICE; (B) THE MFO CONTENT; (C) USER CONTENT; (D) YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE; (E) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY THE MFO PARTIES OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY’S USE OF THE SERVICE; (F) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (G) ANY ERRORS OR OMISSIONS IN THE SERVICE’S OPERATION; OR (H) ANY DAMAGE TO ANY USER’S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF THE MFO PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE MFO PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL THE MFO PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED ONE HUNDRED UNITED STATES DOLLARS ($100.00). YOU AGREE THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF MFO’ ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEB SITE, SERVICE, PROPERTY, PRODUCT OR OTHER CONTENT OWNED OR CONTROLLED BY THE MFO PARTIES, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEB SITE, PROPERTY, PRODUCT, SERVICE, OR OTHER CONTENT OWNED OR CONTROLLED BY THE MFO PARTIES. BY ACCESSING THE SERVICE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.” MFO IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

Indemnification

You (and also any third party for whom you operate an account or activity on the Service) agree to defend (‘MFO’), indemnify and hold the MFO Parties harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s costs and costs, arising out of or in any way connected with any of the following (including as a result of your direct activities on the Service or those conducted on your behalf): (i) your Content or your access to or use of the Service; (ii) your breach or alleged breach of these Terms of Use; (iii) your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (iv) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or (v) any misrepresentation made by you. You will cooperate as fully required by MFO in the defense of any claim. MFO reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of MFO.

Entire Agreement; Severability; No Waiver

This Agreement (including all documents incorporated by reference) is the entire agreement between the parties for its subject matter and supersedes all prior and contemporaneous communications between the parties. If you are using the Service on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity. These Terms of Use constitute the entire agreement between you and MFO and governs your use of the Service, superseding any prior agreements between you and MFO. You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of MFO. Any purported assignment or delegation by you without the appropriate prior written consent of MFO will be null and void. MFO may assign these Terms of Use or any rights hereunder without your consent. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, the parties nevertheless agree that such portion will be deemed severable from these Terms of Use and will not affect the validity and enforceability of the remaining provisions, and the remaining provisions of the Terms of Use remain in full force and effect. Neither the course of conduct between the parties nor trade practice will act to modify the Terms of Use. These Terms of Use do not confer any third-party beneficiary rights.

Terms of Use

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